We Are Here to
Help and Listen
Have a question about our AI photo tools, need help with an order, or want to report an issue? Reach out through our dedicated support channels below.
Customer Support
Assistance with tool usage, photo rendering issues, credits balance, or account sign-in problems.
Billing & Refunds
Questions regarding one-time credit purchases, payment confirmations, or requesting a refund in accordance with Section 10 of our Terms.
Abuse & DMCA Takedown
Report unlawful, infringing, or abusive content. We investigate abuse and DMCA copyright notices with urgent priority.
Frequently Asked Support Questions
1. What is the expected response time for email inquiries?
Our engineering and support team reviews incoming requests daily. Standard support and billing inquiries are answered within 24 to 48 hours. Content abuse and copyright/DMCA reports are treated with urgent human review.
2. How can I request the permanent deletion of my account or data?
Uploaded photos and generated results are already deleted automatically after about 1 hour. If you wish to delete your account record and authentication data, send an email to liyongcong296@gmail.com with the subject line "Delete my account" from your registered address.
3. Where can I read your complete policy and legal documents?
You can review our full Privacy Policy and Terms of Service at any time for detailed information on data processing, user rights, and service conditions.
AI photo toolkit — restore old photos, upscale images and colorize your memories.